Privacy Statement
Last updated: 12 November 2026
This statement explains which personal data Vida Media collects through this website, why we collect it, and what your rights are.
1. Who is responsible for your data
Vida Media Solutions, Novi Sad, Serbia. Tax ID (PIB): 114384205.
Email: hello@vidamedia.eu · Phone: +381 69 550 6404
For any question about your data, write to the email address above.
2. Data we collect
- Enquiry form: a description of your business, your target market, your website address, your monthly marketing budget range, your name, your email address and, if you choose to give it, your phone number.
- Direct messages: what you send us by email, phone, WhatsApp or Viber.
- Usage data, unless you switch these cookies off: pages viewed, clicks on buttons, form steps completed, device and browser type, and approximate location, collected through the tools listed in section 4.
- Server logs: our hosting provider records technical data such as IP address and time of visit to keep the site secure.
3. Why we use it
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry and preparing an offer | Steps taken at your request before entering into a contract |
| Measuring how the site is used | Your consent (Statistics cookies) |
| Measuring and showing relevant ads | Your consent (Marketing cookies) |
| Keeping the site secure | Our legitimate interest |
| Invoicing and bookkeeping for clients | Legal obligation |
We do not sell your data and we do not use it for automated decisions about you.
4. Cookies
The first time you visit, we show a cookie notice. Statistics and marketing cookies are on by default, and by continuing to use the site you agree to them. You can switch them off at any time through “Cookie settings” at the bottom of the home page.
| Category | What it does | Tools |
|---|---|---|
| Necessary | Remembers your language and your cookie choice. Always on. | Stored in your browser by this site |
| Statistics | Shows us how visitors use the site. | Google Analytics 4 (Google) |
| Marketing | Measures ad results and shows relevant ads. | Meta Pixel (Meta) |
5. Who receives your data
We share data only with providers that help us run the site and our business: our hosting and email providers, and, unless you switch off the related cookies, Google and Meta. Some of these providers may process data outside Serbia and the European Economic Area, in which case they rely on safeguards such as standard contractual clauses.
6. How long we keep it
- Enquiries that do not lead to a collaboration: up to 24 months after our last contact.
- Client data: for the duration of the collaboration and as long as accounting and tax law requires.
- Statistics and marketing data: according to the retention settings of each tool, up to 14 months.
7. Your rights
You can ask us to show you the data we hold about you, correct it, delete it, restrict its use or send it to you in a portable format. You can object to its use, and you can withdraw your consent at any time. Write to hello@vidamedia.eu and we will reply within 30 days.
If you believe we have handled your data unlawfully, you can complain to the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia (poverenik.rs) or to the data protection authority in your country.
8. Children
This site is intended for businesses. We do not knowingly collect data from anyone under 16.
9. Changes
If we change this statement, we will publish the new version on this page with a new date.